How can I help?

Sometimes you might need a helping hand to navigate the complexities of customer leadership.

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Discovery

A brief analysis to gain an understanding of the organization's CX efforts. The purpose is to identify strengths and weaknesses and provide recommendations to improve the customer experience. Includes:

- Interviews with key internal stakeholders

-Intervjuer med kunder

- An analysis of the organization's ability to deliver the right customer experience

This service is offered in collaboration with Custellence. Sign up for a free CX Discovery here: https://campaign.custellence.com/cx-discovery-session-helen-rigamonti

Learning Workshops

Does your team need a shared understanding of what CX work entails? Our workshops and training sessions:

- Create insights into customer journeys through concrete examples and customer stories

- Clarify how CX impacts the entire organization

- Improve your teamwork and customer focus

Strategic Advisory

Do you want to define a clear CX vision and set common goals? With our strategic advisory, we kick-start the process by:

- Developing a clear and unified CX strategy

- Ensuring that everyone is working towards the same overarching goals

- Using customer journeys as strategic tools for business development

Inspirational Lecture

Do you want to inspire and motivate your leadership and employees? My lectures and presentations:

- Share insights and best practices from other organizations

- Provide concrete examples of how you can improve the customer experience

- Help you become more customer-centric

Mentorship

Do you need coaching and mentorship in your CX role? With my CX Buddy Program, you will receive:

- Advice and support on how to effectively drive change

- Assistance in creating a customer-centric culture

- Support in navigating the challenges you face

Network

Do you want to join a network of CX leaders? Through my new CX network, you can:

- Exchange experiences and insights with other CX leaders

- Share challenges, successes, and best practices

- Learn new ways to improve the customer experience

Expressions of interest are being collected right now, and once enough people have signed up, we will start a network group. 

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